Here are some simple steps to perform before we escalate to deeper troubleshooting.

Round 1 (clearing cache)

1) Go into Android Settings on your device and find APPS

2) Select the APP you are having trouble with (ie. Beast App/PerfectPlayer/etc)

3) Select Force Stop

4) Select Storage

5) Select Clear Cache

6) Reboot your device

7) Retest Still Experiencing an Issue?

Round 2 (Network)

1) Unplug all devices that connect to your network

2) Unplug your Router (if applicable)

3) Unplug your Modem

4) Wait 5 minutes to allow the network to flush

5) After 5 minutes has passed plug everything back in the reverse order

6) Retest Still Experiencing an Issue?

Round 3 (Fresh Start)

1) Go into Android Settings on your device and find APPS

2) Select the APP you are having trouble with (ie. Beast App/PerfectPlayer/etc)

3) Select Force Stop

4) Select Storage

5) Select Clear Cache

6) Select Clear Data

7) Select Uninstall

8) Restart your device

9) Download a NEW copy of the APP in question and install it

10) Retest If you are using a VPN you should let us know. This can solve issues but can also create them. If issues persist try changing the server that you are attached to within your VPN provider. Some clients report higher success levels with "Chicago". If - AND ONLY IF - you have performed these steps and are experiencing a problem should you continue with asking us for further help